Account and billing
Questions about your account, subscription, purchases, or access to a Strictly feature.
We are here to help
Support, without the runaround.
Whether you have a question, spotted something that needs fixing, or just want to share feedback, send us a note. We read every message.
Contact us
Talk to the Strictly team.
For app support, account questions, feedback, or anything else, email us and we will get back to you as soon as we can.
getstrictly@gmail.comWhat can we help with?
Scans and scores
Something looked wrong in a scan, a product result is missing, or a score needs a closer look.
Privacy and data
Questions about how your information is handled, or a request related to your data.
Include the useful details.
If you are reporting a problem with the app, including these details can make a big difference:
- What you were trying to do
- What happened instead
- Your device and iOS version
- Your app version, if available
- A screenshot or screen recording
Need a policy answer?
Our Privacy Policy explains how Strictly handles information. For the rules that apply to using Strictly, read the Terms of Service.
If you need help with either, email getstrictly@gmail.com.